Berkley Culls First Batch Cullshad Swimbaits
Date: |
6/30/23 |
Tackle type: |
Swimbait |
Manufacturer: |
Berkley |
Reviewer: |
Zander |
Introduction: Berkley is literally asking customers to "cull" all
the first run Cullshad swimbaits to address a production issue that is affecting
swimming action, and launches a process to replace the baits with properly
manufactured ones.
Berkley's Cullshad was launched
this past Spring and is available in both 6" and 8" sizes
Culling the Cullshad: The Berkley
Cullshad is a soft bodied swimbait that features a pre-rigged treble hook
connected via a harness to the bait's inner core. When launched this past Spring
many anglers compared it to the Megabass MagDraft. Berkley put their own spin on
the design with their honeycomb tail design and the infusion of PowerBait scent.
While some Cullshads were
fine there were reports that some of the baits didn't swim well at all speeds,
especially when slow rolled. Some anglers reported that their baits were not
swimming straight, or leaning over during retrieves, and upon investigation by
Berkley's quality assurance team the company identified that there were lures in
the first run batch that did indeed have issues, and did not meet the company's
QA standards.
We asked Berkley about the details of the issues
and they stated that the issues include "inconsistencies in the bait’s hardness
and some deformities, both of which have negatively compromised the bait’s
action which does not allow it to work as designed."
The Cullshad features a familiar
treble hook harness design with Berkley's Honeycomb tail and is infused with
PowerBait
So what is Berkley doing about the issue?
Berkley’s Senior Vice President of Marketing, Jon Schlosser issued a statement,
"We have a responsibility to anglers nationwide to guarantee that each product
performs according to its intended design. Therefore, we are proactively taking
steps to address the concerns related to the CullShad by implementing a
replacement program for affected customers, aiming to ensure their utmost
satisfaction in light of the inconsistencies found within the first batch of
baits."
We have all gotten baits that haven't performed
quite like we hoped, or failed earlier than we expected, but for a bait company
to do a complete cull and replacement of their entire first production run is
unprecedented. We talked to Berkley and they told us that they have identified
the root cause of the issues and are already in production a new round of baits
that meet their standards and by the end of August the new round of baits will
first be sent to consumers to replace the previously released baits and then
they will resume shipping to retailers.
Due to a production issue that
potentially affects swimming action Berkley is asking their customers to "cull"
their Cullshads
Culling Process: For any anglers
that have any of the affected first round baits the process for replacement that
Berkley provided is:
Berkley will replace any purchased CullShad at no
cost with one that performs as it should. There is no need to return anything
but rather follow these simple and straightforward instructions to receive a
replacement CullShad in the same color and size that meets the high standards
established in the design process:
1. Take a picture of your CullShad(s) on or next to a piece of paper detailing
your name and the date you’re submitting the photo.
2. Visit
www.berkley-fishing.com/cullshad-replacement to initiate the
replacement process and upload your photo.
3. Fill in the required information and click submit. You should receive a
confirmation email from Berkley.
4. All replacement requests must be received by July 31, 2023.
5. Replacement CullShad(s) will be shipped by the end of August.
While no manufacturer likes to
admit production issues, or issue recalls, doing so quickly is the right thing
to do, and it is good to see Berkley address this openly and engage customers
directly with a no-cost replacement plan
Our Quick Take:
While recalls
are common in many
industries they are
relatively few and
far between in the
fishing industry. We
have seen a few rod
recalls but
Berkley's re-cull is
interesting in that
it specifically
addresses issues
affecting the action
of the product
versus durability,
and that Berkley is
addressing the issue
in a very public
way. Rather than try
and hide from the
production issues,
or work through
their network of
dealers, they are
engaging end-users
directly by posting
about the issue on
their official
social media account
and on the company's
website. When I
called Berkley's
representatives to
get more background
about the production
issue, and effect on
the action, they
didn't shy away from
the conversation.
While no
manufacturer or
brand looks forward
to production
issues, and any
resulting impact to
their brand, it is
good to see them take
responsibility for
the issues publicly,
and also try to make
it right with a
process that doesn't
require any out of
pocket expenses from
anglers. Let the
cull begin.
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